Why isn't a collectible available in my region?

Some collectibles can only be purchased by users in some regions - here's why.

Most of our collectibles are globally available.

Some can only be sold in specific regions, due to the requirements of their licensors. For example, the Adventure Time and Powerpuff Girls collectibles can only be sold in China. The Ultraman series can only be sold outside of Japan and Mainland China.

If you believe your VeVe account does not accurately reflect where you legally reside, please submit a support ticket to request that we change your country. To prevent fraud, we'll need the following information:

  • Photo ID that includes your country of residence (a passport, driver's license, residence permit etc)
  • A photo of you holding that ID, where we can clearly see your face

Our team will then perform some checks and possibly be able to change your country setting.