I'm receiving a "Device Not Compatible" error

If the device you're running VeVe on is not authentic, has been jailbroken or rooted, you may be prevented from accessing VeVe services.

If you receive a "Device Not Compatible" error in the VeVe app when trying to access our services, it means our security system has detected that your device or operating system is not authentic, is jailbroken / rooted, or has been jailbroken / rooted in the past.

We're not able to allow these devices to access our network or services, so you will need to access VeVe from another device.