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Your VeVe Account
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Help Center
Your VeVe Account
VeVe
Your VeVe Account
Account Settings
Login & Password
Email
Getting Started
Billing
KYC
Gems
OMI
The VeVe App
Connection Problems
Device Support
Collection
Store
Market
Next steps
Other
Your VeVe Account
Getting Started • KYC • Billing • Login and Password issue • 2FA • Account Deletion
How does the Merge Accounts process work?
How do I redeem a promo code?
What happens to your VeVe account if you die?
What are VeVe's country restrictions?
Account Settings
How do I delete my VeVe account?
Can I change my VeVe username?
How do I change my username?
How do I change my account country?
Login & Password
I can't log in to the VeVe app / website
I don't receive the 2FA email
Tapping an email link opens a blank page or browser error page
I see a black screen when filling out forms on iOS
How do I log in to VeVe?
What is two-factor authentication (2FA)?
I think my account has been compromised
How do I reset my password?
Account security and passwords
See more
Email
I'm not receiving VeVe system or notification emails
Getting Started
Why is VeVe not available in my country?
How do I create a new VeVe account?
Billing
My Google Play payment isn't being accepted
KYC
How do I ensure I pass KYC?
What documents can I use for Proof of Address?
What is source of wealth/funds and why have I been asked to provide it?
What can I do if I fail the KYC verification process?